Margarita Frankeberger brings a can-do attitude to work at Florida State University every day. She listens, solves problems and strives to foster a warm and welcoming atmosphere for all.

Her positive approach is why Frankeberger, the program director of Academic and Student Services at FSU’s College of Criminology and Criminal Justice, has been selected to receive the 2017 Max Carraway Employee of the Year Award.

“It is clear that your extraordinary administrative skill, tireless work ethic and deep institutional knowledge make you an invaluable asset to your college and the university,” President John Thrasher wrote in a letter congratulating Frankeberger on the honor.

As the Carraway Award recipient, Frankeberger will receive a $1,000 stipend, a reserved parking space for one year and two tickets to sit in the President’s Box during a football game this fall.

The annual award honors an employee who provides consistent service excellence to FSU customers, something Frankeberger has been determined to do on a daily basis during her 24-year career at the university.

“I treat everyone with respect,” Frankeberger said. “My goal every day is to make sure students are listened to and get their needs met. I also make sure faculty are listened to —  they come to me with a lot of questions about scheduling or university policies and procedures or may need data collected and reported. We hope to always have very satisfied customers.”

Frankeberger began her FSU career in 1994, first working at the Stavros Center for Economic Education. Fourteen years ago, she moved to the FSU’s College of Criminology and Criminal Justice where she now oversees the undergraduate and graduate advising staff.

Read the full story written by Amy Farnum-Patronis on the Florida State University News website.